List of Subprocessors

We and our affiliates use sub-processors for the provisioning of our Services to you, as described in our agreements which can be found at https://www.picturepark.com/terms.

Effective by: 01-Jan-2020
Last version: 20-Dec-2017 (see online)

Category definitions:

  • Engineering: Professional services for software development. This includes 3rd level support, testing and quality assurance with limited access to select Customer data on a “per case” basis.
  • IaaS (Infrastructure-as-a-Service) providing the technical infrastructure of the Cloud Service and/or our IT, including disaster recovery services. Potential access to all Customer data processed via our Service.
  • Productivity: Business software used for messaging, collaboration, support management, file sharing/storage, customer relationship management, voice calling and similar with potential access to select Customer data on a “per case” basis.
  • Support: Software for Technical support, configuration, consulting and similar services with potential access to all Customer data processed via the Cloud Service.

Entity Name

Location

Category

Notes

Vision Information Transaction Inc.

United States

Support

Subsidiary of us (Vision Information Transaction AG, Switzerland).

CloudSigma AG

Switzerland

IaaS, Productivity

Primary IaaS provider for hosting the Cloud Service and providing business IT infrastructure.

Google Ireland Limited

Ireland

Productivity


Freshworks, Inc.

United States


Support, Productivity


Eniwa AG

Switzerland

IaaS

Only used for providing the datacenter infrastructure for our Suisse Safe backup option, staging and POC platforms as well as for disaster recovery purposes.

Miscellaneous

Republic of Serbia, Portugal, Netherlands

Engineering

List available upon request from legal@picturepark.com.

Miscellaneous

Bulgaria, Switzerland, Ireland

IaaS

Used for disaster recovery purposes. List available upon request from legal@picturepark.com.